FAQ

Applying

Q How do I apply to see if I qualify?
A

You are welcome to submit an application through our online web approval form or visit any of our registered dealerships. Results will be available in 1 minute. If your pre-approval is successful, final approval will be subject to an affordability review.

Please note all applicants will need to have a South African ID number and a valid driver's license when applying.

Q I am self-employed. Can you help?
A

Yes! Just fill in the application HERE to see if you qualify.

Q I am blacklisted/under debt review. Can you help?
A

Yes! Please fill in your application HERE to see if you qualify.

Q Can I use the car for ride-hailing?
A

No, Planet42 cannot be used for ride-hailing because our insurance policy does not cover cars used for this purpose.

Q Do you require a deposit?
A

Yes, all our vehicles require a minimum deposit, our deposits start from as low as R999.

Q How long is the rental agreement?
A

The rental agreement is for an indefinite period; however, you have the option to buy out the vehicle from us at any stage or opt to purchase the vehicle for R5,000 after 60 months.

Choosing a vehicle

Q What type of vehicles do you offer?
A

We work with a network of hundreds of motor dealers. We will purchase the vehicle of your choice from any of our registered dealerships. There are no limits on model, mileage or year. You can find the list of dealerships HERE.

Found a car at a dealership not listed above? Not a problem? That's awesome! Please contact us at apply@planet42.com

Q Can I buy a car from a private seller?
A

No, we only purchase vehicles from reputable dealerships.

Q Can I trade my current car in as a deposit towards the new car?
A

You are welcome to contact any of our partnered dealerships to assist with trading in your vehicle as the deposit is paid directly to the dealer.

Insurance and maintenance

Q Does the vehicle have insurance or a motor warranty?
A

Yes, all our vehicles come with fully comprehensive insurance, covering the vehicle for accident, theft or fire, and your standard CPA motor warranty, which will assist with a mechanical breakdown.

Q Who is responsible for maintenance, servicing and licensing?
A

All maintenance and servicing costs are on your account; this includes your annual licensing of the vehicle.

Q Do I get a courtesy car if my vehicle is in for repair?
A

Unfortunately not.

Ending the agreement

Q Can I buy the vehicle that I am renting?
A

Yes, you can purchase the vehicle from us at any time within the agreement. Alternatively, you have the option to buy the vehicle at the end of the agreement (60 months) for R5,000.

Q Can I return the car?
A

Yes, the minimum period is 6 months; after that you can return the car any time by paying the cancellation fee equal to one monthly rental payment.

Q Can I upgrade/swap the vehicle after a while?
A

You can trade in the vehicle at any time, subject to the conditions of returning the car above. We do not guarantee that you will be successful on your second vehicle application.