Frequently Asked Questions

After you have submitted your application and got pre-approved, we need to find out how much you qualify for. To do this, we will need the following 3 documents from you:

1. Latest 3 months personal bank statements
The Bank statements need to have income showing.
Kindly note we do not accept dual bank applications.
2. Valid driver’s license of an applicant that is applying.
3. Copy of ID in colour.
Please ensure all documents are clear, facing up and in colour.

These can be emailed to apply@planet42.com or submitted to the dealership directly (if you applied via a dealership).

Got questions? WhatsApp us.

If you are too excited to wait to see the cars we have available, we don’t blame you! You can view our partner dealerships.

The rental agreement is for an indefinite period; however, you have the option to buy out the vehicle from us at any stage or opt to purchase the vehicle for R5,000 after 60 months.

Yes, all our vehicles require a minimum deposit, our deposits start from as low as R999.

No, Planet42 cannot be used for ride-hailing because our insurance policy does not cover cars used for this purpose.

Yes! Please fill in your application HERE to see if you qualify.

Yes! Just fill in the application HERE to see if you qualify.

You are welcome to submit an application through our online web approval form or visit any of our registered dealerships. Results will be available in 1 minute. If your pre-approval is successful, final approval will be subject to an affordability review.

Yes, you are welcome to approach your selling dealership or any of our partnered dealerships to see if they are willing to buy-out your current rental agreement and upgrade you into something different.
(Your buyout amount is available on your customer portal or you may contact our team at anytime.)

You are welcome to contact any of our partnered dealerships to assist with trading in your vehicle as the deposit is paid directly to the dealer.

No, we only purchase vehicles from reputable dealerships.

We work with a network of hundreds of motor dealers. We will purchase the vehicle of your choice from any of our registered dealerships. There are no limits on model, mileage or year. You can find the list of dealerships HERE.

Found a car at a dealership not listed above? Not a problem? That's awesome! Please contact us at apply@planet42.com

You can trade in the vehicle at any time, subject to the conditions of returning the car above. We do not guarantee that you will be successful on your second vehicle application.

Yes, the minimum period is 6 months; after that you can return the car any time by paying the cancellation fee equal to one monthly rental payment on the condition your account is up to date.

Yes, you can purchase the vehicle from us at any time within the agreement. Alternatively, you have the option to buy the vehicle at the end of the agreement (60 months) for R5,000.

Yes! Planet42 does not charge additional fees for mileage usage. The amount you sign for is the amount you pay.

Unfortunately not.

All maintenance and servicing costs are on your account; this includes your annual licensing of the vehicle.

Yes, all our vehicles come with fully comprehensive insurance, covering the vehicle for accident, theft or fire.