Frequently Asked Questions

Applying

After you have submitted your application and got pre-approved, we need to find out how much you qualify for. To do this, we will need the following 3 documents from you:

1. Latest 3 months personal bank statements
The Bank statements need to have income showing.
Kindly note we do not accept dual bank applications.

2. Valid driver’s license of an applicant that is applying.
3. Copy of ID in colour.
4. Latest 3 months payslips
5. Latest proof of residence, not older than 3 months.
Please ensure all documents are clear, facing up and in colour.

These can be emailed to apply@planet42.com or submitted to the dealership directly (if you applied via a dealership).

Got questions? WhatsApp us.

If you are too excited to wait to see the cars we have available, we don’t blame you! Reach out to us so we can let you know which dealers we are working with.

The rental agreement is for an indefinite period; however, you have the option to buy out the vehicle from us at any stage or opt to purchase the vehicle after 60 months.

Yes, we require a reservation fee as per your offer, starting from R20,000.

No, Planet42 vehicles cannot be used for ride-hailing because our insurance policy does not cover cars used for this purpose.

Yes, you are welcome to apply with us. Please note the approval is not guaranteed.

Yes! Just fill in the application HERE to see if you qualify.

You are welcome to submit an application through our online web approval form or visit any of our registered dealerships. Results will be available in 1 minute. If your pre-approval is successful, final approval will be subject to an affordability review.

Choosing A Vehicle

You are welcome to reach out to one of our partnered dealerships for assistance. Please note that the trade-in agreement is between the dealer and customer, Planet42 is not privy to that transaction.

No, we only purchase vehicles from partnered dealerships.

Ending the agreement

Yes, however it is subject to the cancellation penalty as per your agreement

Yes, you can purchase the vehicle from us at any time within the agreement. Alternatively, you have the option to buy the vehicle at the end of the agreement (60 months) for R5,000.

Insurance and Maintenance

There is a mileage limit, currently. Please refer to your rental agreement for further information.

Unfortunately not.

All maintenance; wear and tear; licensing and fines costs are for your own account

Yes, all our vehicles come with fully comprehensive insurance, covering the vehicle for accident, theft or fire. An excess is payable by the customer